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Click here to
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Identity theft, the nation's fastest-growing crime, can have a devastating effect on victims. The experience can be overwhelming and extremely time-consuming. But if it ever happens to you, DOCO and Identity Theft 911 know exactly what to do to help you solve the problem and get on with your life. 
Identity Theft 911, America's leading identity theft solution company, understands that each case is as unique as the individual living through it. That's why we give victims what they need most - a one-on-one relationship with a trained, dedicated fraud specialist. Each victim is assigned an expert personal advocate who gets to know every aspect of the problem so each detail gets the attention it deserves.
Your personal advocate will work with you from the first call you make to report the problem until the crisis is resolved. Identity Theft 911 will notify the appropriate agencies, businesses, and institutions, and create a comprehensive case file for insurance companies and police. And we'll follow through on every aspect of the case until your identity has been restored.
Because we have your financial well-being in mind, DOCO offers free identity theft resolution services to members using the following credit union products and services:
- Checking
- Online Banking (includes Bill Pay and E-Statements)
- ATM Card
- VISA® Check Card
- VISA® Credit Card
Identity Theft 911 gives you and your family the information you need to reduce your risk and protect against identity theft. And if you do become a victim, you can expect:
- A personal advocate who works with you one-on-one, start-to-finish to restore your identity |
- Family members included |
- Proactive assistance for victims of wallet and purse theft |
- Unlimited access to the Identity Theft 911 toll-free number |
- Systematic notification of credit bureaus, creditors and collectors, government agencies, and all other relevant parties |
- Preparation and coordination of all notification materials and communications needed |
- Comprehensive case file creation to assist law enforcement and insurance |
- A full year of weekly credit monitoring from TrueCredit (a TransUnion company) |
- A full year of Identity Theft Security fraud monitoring for victims of true identity theft |
- Optional credit file freezes in states where available |
- Interface with state identity theft passport programs where available |
- A full year of threat alerts, proactive tips, education, and follow-up calls to avoid recurrence |
To learn more about your identity theft protection services contact your local branch office or call at 1-800-227-9180 or go to DOCO's Identity Theft 911 educational website. |
